Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. They are games of chance and should never be viewed as a way to earn money, supplement income, or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years old to participate in online gambling and pokies. We take age verification seriously and verify all players before allowing access to our services. If you are under 18, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, help is available:
- Chasing losses by gambling more to try to win back lost money
- Hiding gambling activities or lying about how much time and money you spend gambling
- Gambling with money needed for essential expenses like rent, food, or bills
- Experiencing mood swings or irritability when unable to gamble
- Increasing the amount you gamble to achieve the same level of excitement
- Neglecting work, school, family, or relationships due to gambling
- Using gambling to escape problems or relieve stress and anxiety
- Borrowing money or going into debt to finance gambling
- Unsuccessful attempts to cut down or control gambling
- Feeling restless or anxious when trying to reduce gambling
Self-Help Tools & Safeguards
Most reputable online gambling platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or timeframe
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Time-Out/Cool-Off Period: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Voluntarily exclude yourself from accessing gambling services for an extended period
We encourage you to use these tools proactively to maintain control of your gaming.
Support & Counselling Services
If you are struggling with problem gambling, confidential support is available in Australia and internationally:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support for problem gambling in Australia. Telephone 1800 858 858 (free call)
United Kingdom
- GamCare: www.gamcare.org.uk — Free support, advice, and counselling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Information and resources for responsible gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-522-4700 (confidential helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Provides information and support for problem gambling in German-speaking regions
Need Help?
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support. Trained counsellors are available confidentially to discuss your concerns and help you regain control.
Contact Gambling Help Online on 1800 858 858 (free call in Australia) to speak with a trained counsellor, or visit their website at www.gamblinghelponline.org.au for online chat and resources.
Remember: gambling should be fun. If it is no longer fun, it is time to seek help.